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FAQ
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Handling with CareCaring for Artwork -Epoxy is very temperamental, excessive exposure to the sun can cause yellow-tone along with keeping room of display at proper temperatures to avoid structural changes - All pieces come with proper hanging systems for better hanging in the space that your heart desires, please insure proper securing as Avrion is not responsible for any damages caused from improper hanging -Your custom piece may include glass, crystals and rocks, thus leading to very sharp areas, please be sure to use proper hand protection when initially opening packages - Avrion recommends to clean with microfiber cloth along with Lysol to continue luster - ALWAYS practice spot cleaning or hand wash methods for boards and coasters, never place inside dishwasher - NEVER cut on appetizer trays along with never use for hot food purposes
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Terms and ConditionsPersonal Information All information submitted by the website are governed under privacy regulations Prohibited Usages Please be advised at Avrion TM we do not practice and expect our consumers to not use this site and its contents for any unlawful purpose, soliciting in any form, violate and local, state or federal ordinances, or violate any of intellectual property rights. We do not discriminate based of gender, religion, race, age, religious practices or disability to submit false or improper information. Further more collect or track personal information to aide in transmission of viruses or any other malicious intentions. Changes to Terms Viewing of current terms are always displayed on the website. We reserve the right at sole discretion to change, update, or replace any of the terms to the website. It is your responsibility to check as well as read all policy guidelines for ordering, shipping and handling of care for products and services provided by Avrion TM. Termination You may terminate your services at any time by proper notification, please be advised a fee could be applied for doing so, if you should have dissatisfaction with the process you will remain liable for all amounts due to termination. Avrion TM also has the right to terminate projects with professional notifications. Errors Avrion TM being of human based product and services occasionally there may be errors and or inaccuracies in relation to products, offers and services. We reserve the right to correct any of the previous stated of information with undertake of no obligations to updates. Feedback and Submissions With completion of services or product purchasing you agree that we may at any time without restriction to edit, copy, publish, distribute, translate and otherwise use for promotion and publications for the brand of Avrion TM. You also agree that your comments will not violate any right of third party proprietary right. You may not use false email address, pretend to be someone other than yourself. We will not take responsibility or liability for any comment posted by you or any third party. Billing and Account Information We reserve the right to refuse any order you place. Proper discretion cancelation of quantities purchased per person, household or order. Thus including same customer account, credit card, and same billing address. Attempt to notify you will be conducted for verification purposes will occur if needed. Products and Services Certain products or services may have limited quantities with subject to return or exchange with communication from Avrion TM. Tremendous effort to display and appear as accurately as possible the colors and images of each product for the store. We reserve the right, but are not obligated to any person, geographic region or jurisdiction. Please be aware of case by case practices with discontinuing of products or services.
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Shipping and ReturnsThank you for choosing Avrion TM for your custom epoxy artifacts and services. I just want to reintegrate business policies, due to the nature of each product being custom made as a one of a kind original for each product created no refunds will be allowed upon purchase. Refunds will only be accepted if there is a defect in the item within the shipping process and pictures are provided. Furthermore after your reveal day of your product you have 24 hours to inform if the finished product is not to your liking, it is at that point discussion will take place on how to fix the product or create a new custom piece to your liking. If not informed within the 24 hour grace period the artist is no longer responsible for fixing the situation. Avrion TM takes pride in creating for each of you in a timely fashion as well as providing quality that is made from the heART!
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